FAQ
Blender add-ons FAQ: installing, licences, buying
How to install and activate OmniViz Blender add-ons, which Blender versions they need, licences, updates, VAT and refunds.
Installation
How do I install an OmniViz add-on?
In Blender, open Edit > Preferences > Add-ons, click the small arrow at the top right and choose Install from Disk. Pick the zip you downloaded, then tick the add-on in the list to enable it.
Should I unzip the file first?
No. Blender installs the zip as it is. If your computer unzipped it automatically, zip the folder again or download the file once more.
Where do I find the add-on after installing it?
In the 3D view, press N to open the sidebar. CamStage and Batch Render have a CamStage tab (Batch Render also appears in Properties > Output). Conduit and DataSweep share the OmniViz tab.
How do I activate my licence key?
Open the add-on's panel, paste the key from your order email into the key field and press Activate. An internet connection is needed once, for the activation. With CamStage Pro + Batch Render, paste the same key in each add-on's panel. With Conduit + DataSweep, one activation unlocks both.
Which Blender versions and systems are supported?
CamStage and Batch Render need Blender 4.2 or newer; Conduit and DataSweep need Blender 4.0 or newer. All of them run on Windows, macOS and Linux, and we test every release on the current Blender.
How do I install an update?
Remove the old version in Preferences > Add-ons, quit Blender completely, open it again and install the new zip. Blender keeps the old code in memory until it restarts. The version number is shown in the add-on's panel, so you can check which one is running.
I installed the add-on but I can't see it. What now?
Check that it is ticked in Preferences > Add-ons, then restart Blender and press N in the 3D view. If it still does not show, write to us with your Blender version, your system and a screenshot of the Add-ons list.
My key is not accepted. What can I do?
Copy the key again from your order email, without spaces before or after it, and check that you are online. Each key matches its own product, so a Conduit key will not unlock CamStage. If it still fails, write to us with your order email address.
Buying and licences
Where can I buy the add-ons?
In our shop, by PayPal, or by card when it is offered at checkout. Some add-ons are also sold on Gumroad.
When do I get my add-on and key?
Right after the payment: the licence key and a private download link appear on your order page and arrive by email. The link works up to 20 times, so keep the email.
On how many computers can I use one licence?
On up to 2 computers that you use. For a new computer, or if you need more, write to us.
Can I use the add-ons for client work?
Yes. Every licence covers personal and commercial work. You may not share, resell or publish the add-ons or the key.
Are updates free?
Updates within the same major version (for example from 2.1 to 2.7) are free.
Do prices include VAT? Will I get an invoice?
Prices are in euros and include VAT for private buyers in the EU. Businesses with a valid EU VAT number pay without VAT (reverse charge), and buyers outside the EU pay without EU VAT. Every order comes with an invoice.
What if an add-on does not work for me?
Write to us within 14 days of your purchase and we will help you or refund you.
I lost my licence key.
Look for the order email from OmniViz Studio, including in your spam folder. If you cannot find it, write to us from the email address you used for the purchase and we will send it again.
Can I try an add-on for free?
Beta testers and YouTubers can ask for a free licence on this page.
Still stuck? Write to info@omniviz.studio: we answer in your language.